Diablo 3: Auction House Usability Revisited

It’s been a few months now since Diablo 3 was finally released. In that time we’ve covered usability issues with the Diablo 3 auction house twice now. And Blizzard hasn’t been resting either; a frequent stream of patches has brought changes large and small. Most recently, patch 1.0.4 made a handful of changes with the auction house aimed at improving its usability.

So lets take a look back at our previous articles on the topic and see what has and hasn’t been addressed in the original list of complaints.

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Diablo 3: More Auction House Usability Issues

I’ve received a lot of great feedback from last week’s article on the usability of the Diablo 3 auction house. So much feedback in fact, this week I want to cover five more points on the topic:

  • Searching for named items
  • No arrow key support in named item autocomplete
  • Finding items with socketed gems
  • Bonus Minimum Damage on accessories
  • Unhelpful item recommendations

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Diablo 3: Auction House Usability is Hellish

Diablo 3 was released recently to much fanfare in the gaming community. The much anticipated game doesn’t stray too far from its roots; the gameplay is pretty true to the click-and-kill formula popularized by the legendary Diablo 2. Not to say that nothing has changed of course – one massive new feature is the addition of the auction house where gamers can buy and sell in-game items for in-game currency or real money.

The auction house, while not the first of its kind, makes a huge difference in how players attack the game. With the popularity of Diablo 3, it’s also got a huge variety of items that have been randomly generated from around the world. The items don’t ever get destroyed, so unlike with real world auctions, there’s no reason the total number of items is ever going to decrease. That means there needs to be an efficient way to search through all these items. Unfortunately, that way doesn’t exist yet, because right now the auction house is…you could say…”hell” to use.

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